Day 21: Giving Thanks for ExtraOrdinary Customer Service!

Day 21: Give Thanks for ExtraOrdinary Customer Service!!

     I am a HUGE fan of Excellent Customer Service!!  I generally go out of my way to acknowledge those that display this invaluable quality; so today, I am choosing to honor one of my favorite restaurants - Chick-fil-A at Mesa Riverview!!  Years ago, Truett Cathy, the founder of Chick-fil-A implemented the practice of treating customers as if they were at a luxury establishment.  One way they accomplish this is known as the "Chick-fil-A Difference"!

     Earlier this year, Help Scout posted a really great article on "Why Customer Lingo Matters" where they highlighted Chick-fil-A's consistent response to any request, "My Pleasure!"  Brandon Barrett, the Operator at Mesa Riverview does an ExtraOrdinary job at training the Staff in the art of Excellent Customer Service!!  We choose to dine at this particular location because of the attention to details!!  Not only is the food consistently fantastic, but the service is most inviting!!  This location also goes out of their way to provide events where they offer the entire menu from linen clothed, served at tables!!  This year, we enjoyed Daddy/Daughter & Mother/Son Valentine's Day Dates, where we were given a rose and served dinner at our "reserved" tables!!  It was SUCH a great memory!!

                    

 

      Another thing I Love about this Chick-fil-A location, is that they understand what it is to have a Servant's Heart!!  The motto for today's celebration is "Service NOT Servitude".  What is the difference?  Service is a "contribution to the welfare of others", a proactive choice to make a difference; while Servitude is "a condition in which one lacks liberty" - being enslaved, bondage, etc.  In our home, we recognize a Servant's Heart as a "Happy Heart"!!  It is SUCH a delight to experience, and that is ALWAYS my experience when we dine at Mesa Riverview's Chick-fil-A!  

     Today, we are PARKing in Honor of this Amazing Staff and their hearts to Serve Happily by writing and submitting Positive Diner Reviews!  I have also posted a note of Gratitude and Acknowledgement on their Facebook Page!  We will continue to support them and recommend that whenever you're in Mesa, Arizona, stop by and PARK at this ExtraOrdinary Chick-fil-A!!